What Are the Top Things to Know When Hiring a Chimney Sweep?
Hiring a chimney sweeping company to perform regular maintenance is a must for keeping your system functioning well and your household safer. But how can you trust that the team you hire really knows their stuff? We have a list of things you can look out for.
Is There A Physical Location?
- Do they have an actual physical location (that isn’t just a
home address)? - Do you have a place to turn to to ensure they won’t disappear on you down the line?
Do They Perform Above-Roof Inspections?
- Will the company go up on the roof to inspect your chimney from the top down?
- This is important to ensure any water leaks and venting problems that are typically hard to see will be spotted.
Do They Have Logoed Trucks, Uniforms, & No Subcontractors?
- A quality, stable company will have logoed trucks that belong to the company.
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Do the employees show up in uniform, on time, and ready to work
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Do the employees have appropriate identification?
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The technicians coming to your home should be employees not subcontractors.
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Subcontractors will have less quality control, and they usually do not have workers’ compensation insurance.
Check Their Reviews
- Check online reviews for the company you are considering. Do they seem to have a lot of positive customer interactions?
- If a company has been in business any length of time, there will be people that have left negative reviews. Pay attention to how the company responds to these – it often says more about them than the positive review responses.
– Linda S.
★★★★★
– Jason E.
★★★★★
How Many Years In Business & Are They Trained?
- While how long a company has been in business does not guarantee quality, it does indicate stability.
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What type of ongoing training does the employee have? Remember – doing the same job for 50 years does not mean you are good at it or that you have kept up with the industry standards.
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Ask how they train their people. They should undergo formal education, not just on-the-job training.
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