Home » Contact Us » FAQsIf you have a question, look below to see if it can easily be answered. If it’s not on this page, please feel free to contact us! Why should I choose Lords Chimney? What should I expect when Lords comes to my home? How often should I have my chimney inspected and/or cleaned? Why should I have my chimney inspected? How do you clean a chimney? What is creosote and why is it in the chimney? Why does my fireplace smell during the spring and summer months? Why do I need a chimney cap? What causes water leakage and what can I do about it? Can you tell me a little about the different types of firewood? How do I know if my prefabricated fireplace needs to be replaced? What is Seasoned Firewood? What is the best time of year to schedule a chimney inspection and/or cleaning? What is the difference between a masonry and prefabricated metal fireplace? How do you remove animals or birds from my chimney, and how can I keep them out? You can request an appointment online or contact us with your questions and concerns. Either way, we’ve got you covered!