As a provider of essential home services, Lords Chimney will remain open in compliance with the Stay Home Work Safe order until further notice.
In an effort to deliver the highest level of service to our customers – and to keep everyone safe – we have refined the way we provide virtual services with our new two-phase virtual assessment system.
In phase one of the virtual assessment process, we ask that you provide us with up to four good-quality photos of your problem area(s) and a brief description of the problem(s) you’re experiencing. Your photos and description will provide our technicians with the information they need to begin the assessment process and prepare them for phase two, the video call.
In phase two, you and one of our certified technicians will have an in-depth video conversation so they can better assess the problem area(s) and give you a better understanding of the services we are able to provide.
This two-step virtual assessment process is a part of our touchless service initiative, which allows you to book services from the comfort and safety of your home, pay from your device, and have services performed with little or no contact at all.
Upload your photos below to begin your free virtual assessment. Once you’re done, use the calendar to schedule a live video chat with one of our certified technicians.
Be advised, a virtual assessment of your fireplace, chimney, or any appliances is not to be confused with a National Fire Protection Association (NFPA) regulated inspection.
This assessment of your fireplace, chimney, and/or appliances is not intended to be, or presented as, an official inspection & does not replace the need for an inspection, as detailed by the National Fire Protection Association.
Virtual Chimney Assessment
Closer view of the firebox itself.
Picture of the fireplace or appliance from further away, showing the entire appliance.
Up the Flue
view of the flue from the firebox – looking up into the flue
Picture of the chimney from ground to top from afar.
Once you have uploaded your photos for our technicians to review, use the calendar below to schedule the date and time for your live chat.